Berjaya88 Privacy Policy — Our Commitment to Protecting Your Data

Your privacy is a priority at berjaya88. This policy clearly sets out what information we collect, how it is used, how we protect it, and the rights you hold as a user of our platform in Malaysia. Please read this policy carefully before using our services.

What Information Does berjaya88 Collect?

When you register and use the berjaya88 platform, we collect several categories of information to ensure our services run smoothly and securely. The information collected includes:

Account information — full name, email address, phone number, date of birth, and password set during registration.
Personal identification information — identity documents such as a national ID card or passport, requested for identity verification purposes in accordance with compliance requirements.
Device and browser information — device type, operating system, IP address, browser type, and other technical data collected automatically when you access the platform.
Payment information — details relating to the payment methods used, such as FPX or TNG eWallet. All transactions are in Malaysian Ringgit (MYR). We do not store full card numbers directly in our systems.
Usage data — records of activity within the platform, including matches viewed, games played, session duration, and account setting preferences.
Cookies and tracking data — information collected through browser cookies, tracking pixels, and similar technologies that help us understand how users interact with the platform.

How Is Your Information Used?

Berjaya88 uses collected information solely for legitimate purposes that are necessary to deliver quality services to our users. The purposes are as follows:

Verifying user identity and securely creating and managing your account.
Processing deposits, withdrawals, and transactions in MYR accurately and efficiently.
Providing responsive customer support and effectively resolving queries or technical issues.
Sending important notifications relating to your account, transactions, and platform updates.
Improving the user experience through usage behaviour analysis and content personalisation.
Meeting applicable legal and regulatory compliance obligations.
Preventing fraud, unlawful activity, and security threats against the platform and other users.

We will not use your information for any purpose beyond the scope stated above without first obtaining your consent.

Cookies & Tracking — How the Platform Works Better for You

The berjaya88 platform uses cookies and similar tracking technologies to enhance the user experience, maintain login sessions, and understand platform usage patterns. Cookies are small text files stored on your device by the browser when you visit a website.

We use several types of cookies:

Session cookies — used to maintain your login status during an active session. This cookie is automatically deleted when you close your browser.
Preference cookies — stores your personal settings such as preferred language and display format to make return visits more convenient.
Analytics cookies — helps us understand which parts of the platform are most frequently visited and how users move through it, so we can make meaningful improvements.

You can manage your cookie settings through your browser. However, disabling certain cookies may affect platform functionality, such as the ability to stay logged in or access certain features smoothly.

Data Security and Third-Party Sharing

Berjaya88 implements appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, alteration, or disclosure. Our systems use SSL encryption to secure data in transit, and access to sensitive information is restricted to authorised personnel who require it.

Regarding third-party sharing, berjaya88 does not sell, rent, or disclose users' personal information to other parties for marketing purposes without your explicit consent. However, we may share your information in the following limited circumstances:

Service providers — technical partners and payment service providers who assist in operating the platform, bound by strict confidentiality agreements.
Legal requirements — where required by law, court order, or directive from a competent authority in Malaysia.
Rights protection — to protect the rights, property, or safety of berjaya88, other users, or the public in cases of confirmed fraud or security threats.

Your information is retained for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law, after which it will be securely deleted or anonymised.

Your Rights as a berjaya88 Platform User

As a berjaya88 user, you have certain rights regarding your personal information, all of which we fully respect:

Right of access — you have the right to request a copy of the personal information we hold in relation to your account.
Right to rectification — if your information is inaccurate or out of date, you can contact us to make corrections through your account settings or via customer support.
Right to erasure — under certain circumstances, you may request the deletion of your personal information. Such requests are subject to legal retention obligations that may prevent immediate deletion in some cases.
Right to withdraw consent — for marketing communications or non-essential data use, you may withdraw your consent at any time.
Right to lodge a complaint — if you believe your privacy rights have been violated, you may contact us via [email protected] for review.

To exercise any of these rights, please contact the berjaya88 support team. We will process your request within a reasonable timeframe and provide a clear response. You may also refer to the FAQ for further guidance on privacy and account security.

Policy Updates and How to Contact Us

Berjaya88 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our privacy practices, legal requirements, or service improvements. Users will be notified of any material changes via in-platform notifications or registered email, depending on the significance of the change.

This policy takes effect on the date it is published on this page. Continued use of the berjaya88 platform after any changes constitutes acceptance of the updated privacy terms. We encourage you to review this page periodically.

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact the berjaya88 support team by email at [email protected]. We are committed to responding to your enquiries thoroughly and within a reasonable timeframe.

For more information on how the platform operates, visit the FAQ or About Us for an overview of the berjaya88 platform.

Have questions about your data privacy? The berjaya88 support team is ready to assist you through the available channels.

FAQ Register Account